We strongly recommend finding a different VHS to DVD software, like OBS Studio for Mac or PC, if you have difficulty with Roxio's own software. And you can use the hardware with any other program capable of recognizing and converting from analog devices like your VCR. As long as your device has composite outputs, the Roxio VHS to DVD 3 Plus can capture video from it. Because it's USB 2.0, the copy speeds are limited, so this is a slow process. This device connects to any available USB 2.0 port on your laptop or desktop, while the composite RCA connections connect to your video device. I hope you find this information useful.Roxio Easy VHS to DVD 3 Plus has options for both composite and S-Video inputs. Now I have the VHS-DVD 3 installed and working properly. Roxio, it doesn't have to be this difficult and painful!!!Īfter communicating with Roxio's chat support I was able to enable the program on my new computer, I was asked for some evidence of the purchase, fortunately I keep the box and disk of the original software. Even though they still sell this version online, it no longer has phone support so they refuse to let me actually talk to someone real. I'm on day 3 trying to convince Roxio how to fix this as they don't seem to have a clue. Now, a few years later, I bought a new PC and can't install this because of the same problem. My profile on Roxio identifies the original key that did not work. After 4 days back and forth between Roxio and Best Buy, FINALLY Roxio gave me a new Key, to work one time, so I could install the software. But I could not find one BB store that knew anything about it. The way it was supposed to work was they validated it at the store when you purchase. VHS-DVD 3+ purchased at Best Buy contained a 2nd BBY serial number.
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